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FAQ - Frequently Asked Questions
Here you can find the most frequently asked questions about O&O
DiskRecovery V4.0 - and of course the answers! This list is updated
and extended on a regular basis.
General Questions
Is O&O
DiskRecovery V4.0 compatible with Windows XP and Windows 2003?
| Yes, it is. In addition, O&O DiskRecovery V4.0
supports Windows
2000 and Windows NT 4. However, it is not compatible with Windows 95/98/Me. |
I
already have O&O UnErase. What advantage would O&O DiskRecovery
additionally give me?
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O&O DiskRecovery and O&O UnErase are two
separate software products that compliment each other
nicely. While O&O UnErase enables you to restore deleted
files and folders simply and quickly, O&O DiskRecovery goes
one step further. O&O DiskRecovery can recover your data
even on formatted hard drives or memory cards. On a
system-wide level, this program scans for your data and
reconstructs them. |
On which
sorts of storage media is O&O DiskRecovery able to recover data?
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O&O DiskRecovery can be used on all storage media
supported by Windows. These include hard disks (ATA, SCSI,
RAID Systems),
floppy disks, and CDs. In addition, it supports removable media such
as Jazz and Zip drives, memory cards (e.g. CompactFlash), as
well as most digital cameras.
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Can I use
O&O DiskRecovery
over a network or can I only restore data on a computer on which O&O DiskRecovery
has been installed?
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Data Recovery is only "locally" possible.
However, you can save recovered files into a folder stored
on a network drive (when you have adequate permission to
access those drives).
This is recommended because such a data recovery would not
require any write access on your local drives. This is ideal
when you are restoring multiple files in session.
Please note that O&O DiskRecovery licenses are
user-bound. If you would like to install and use this
software on an additional computer, please purchase an
additional license.
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Technical Questions
How good
are my chances that I will be able to restore my deleted files?
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The most important requirement for the successful
recovery of a file is that no portion of the file may be
overwritten with other data. However, the overall
success of a data recovery depends on a number of different factors: the
amount of write access to the disk that has occurred, the size of
your file, how long ago you deleted it, and so on. The particular
part of the disk Windows writes to when you start up a program or
save a file is fairly random, so even if you deleted the file some
time ago there could be a chance of recovery. The most important
thing to remember is to avoid write access as soon as you realize
you've deleted a file by accident. If you act immediately the chances
of recovering your file are excellent. O&O DiskRecovery V4.0 also allows
for partial recovery of files - even if it can't get you all 100
pages of your report, 90 or even 10 pages could be invaluable!
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I didn't
install O&O DiskRecovery V4.0 and now I need to recover a file! Is
it too late?
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Don't panic! You can run O&O DiskRecovery V4.0 from CD-ROM
to avoid having to install it and therefore running the risk of
overwriting your file. There is also a wizard that allows you to
create an emergency installation on a floppy disk, on which the
DiskRecovery files fit comfortably at just over 1 MB. It is also
possible to use a directory on the network for the emergency
installation - please note however that the license for O&O
DiskRecovery V4.0 is bound to one computer only. Please purchase
additional licenses if you want to use it on another machine.
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Can I
get back files I've SafeErased with O&O DiskRecovery V4.0?
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No, you can't! O&O SafeErase
is an extremely effective program for deleting and overwriting your
data. O&O DiskRecovery V4.0 can't get back files that have been deliberately overwritten
35 times with
scientifically recognized methods, just those that have been deleted
in everyday Windows usage.
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When
asked if I wanted to save, I clicked "No" instead of "Yes"! Can O&O
UnErase V2.0 help?
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Probably - when using programs such as Word, Windows will
automatically create temporary files until you save the document
properly. If you act quickly it might still be possible to get back
all that hard work! |
Why do I
have to save the restored data somewhere else?
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We recommend you save your data to another partition in
order to avoid accidental overwriting. It is
theoretically possible that a restored file can overwrite
itself, making the file unreadable.
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I've
probably got hundreds of deleted files on my computer, but I want to
find and restore one quickly. Is this possible?
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Of course - to work more effectively and quickly with O&O
DiskRecovery V4.0, simply use the Filter function. Simply specify a file extension or
other criteria. Only the files which fit your description will be
shown.
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Further Information
If you have any further questions, please contact our support
team. Just send an email to:
support@oandosoftware.com. |